Cowan's CoViD-19 Operations
Our Current Store Hours
Monday to Friday 8:30am - 5pm
Saturday 9am - 5pm
Placing an Order
ONLINE ORDERS
- Place an order online for curbside pick-up or opt for free shipping for orders over $75 (before tax)
- PAYMENT OPTIONS: Choose your payment method at checkout - PayPal, Visa or Mastercard
- OUT OF STOCK ITEMS: Should any items be out of stock we'll contact you right away by phone or email to offer substitutions or refunds
- HOW LONG?: You will receive an email indicating that your order has been filled and is ready for pick-up, or that is has shipped (usually accompanied by tracking info). Orders are generally ready for same-day pick-up.
- QUESTIONS?: Should you have any questions while shopping online, we're happy to answer any questions, just give us a call
PHONE ORDERS
- Give us a call (250-352-5507) to place you order. Please try to have a list ready before you call (with product codes if possible). Thank you!
- PAYMENT OPTIONS: We can take Visa, Mastercard or Cowan's Gift Cards by phone. Debit or cash transactions can be handled at the door when you come to pick-up your order
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HOW LONG?: Orders are usually complete and ready for pick-up or delivery right away
OUR DOORS ARE OPEN
- Beginning August 19th, 2020 we are requiring in store shoppers to wear masks and allowing 12 people maximum into the store
- Our copy centre is open for self serve copy services only. You may purchase a copy card at the front and use it in the machines
- Please maintain physical distancing
- Customers are required to sanitize their hands with the provided sanitizer at the front door
SEE OUR COVID-19 SAFETY PLAN HERE