Our Current Store Hours 

Monday to Friday 8:30am - 5pm
Saturday 9am - 5pm

 

 Placing an Order 

ONLINE ORDERS

  • Place an order online for curbside pick-up or opt for free shipping for orders over $75 (before tax)
  • PAYMENT OPTIONS: Choose your payment method at checkout - PayPal, Visa or Mastercard
  • OUT OF STOCK ITEMS: Should any items be out of stock we'll contact you right away by phone or email to offer substitutions or refunds
  • HOW LONG?: You will receive an email indicating that your order has been filled and is ready for pick-up, or that is has shipped (usually accompanied by tracking info). Orders are generally ready for same-day pick-up.
  • QUESTIONS?: Should you have any questions while shopping online, we're happy to answer any questions, just give us a call

PHONE ORDERS

  • Give us a call (250-352-5507) to place you order. Please try to have a list ready before you call (with product codes if possible). Thank you!
  • PAYMENT OPTIONS: We can take Visa, Mastercard or Cowan's Gift Cards by phone. Debit or cash transactions can be handled at the door when you come to pick-up your order
  • HOW LONG?: Orders are usually complete and ready for pick-up or delivery right away

OUR DOORS ARE OPEN

  • Beginning August 19th, 2020 we are requiring in store shoppers to wear masks and allowing 12 people maximum into the store
  • Our copy centre is open for self serve copy services only.  You may purchase a copy card at the front and use it in the machines
  • Please maintain physical distancing
  • Customers are required to sanitize their hands with the provided sanitizer at the front door

SEE OUR COVID-19 SAFETY PLAN HERE